PSiRA Contact Details 2026

PSiRA Contact Details. The PSiRA Contact section helps security officers, employers, and businesses connect with the Private Security Industry Regulatory Authority for official support. You can use PSiRA’s contact channels for registration inquiries, renewals, appointments, accreditation, complaints, and status verification. Always contact PSiRA through its official communication channels to receive accurate information, timely assistance, and secure customer support.

You should contact PSiRA whenever you need assistance with your security industry registration, compliance, or official services. Whether you are a security officer, employer, or security company, the PSiRA support team can help resolve account issues, provide guidance, and process service requests.

Here are the most common reasons to contact PSiRA:

• Check your PSiRA registration status or verify your security credentials.
• Apply for a new PSiRA registration as a security officer or security business.
• Renew your PSiRA certificate before it expires.
• Update your personal details, such as your name, contact number, or residential address.
• Replace a lost, stolen, or damaged PSiRA certificate or ID card.
• Book or reschedule a branch appointment for in-person services.
• Report payment issues or inquire about registration and renewal fees.
• Reset your Digital Services Portal account or resolve login and OTP verification problems.
• File a complaint against a registered security officer or security company.
• Report unregistered or illegal security service providers operating in South Africa.
• Ask questions about compliance requirements, training, or licensing for the private security industry.

Contacting PSiRA through the appropriate branch, phone number, or email can help you receive accurate information and ensure your request is handled as quickly as possible.

PSiRA Office	Contact Number
PSiRA Head Office	+27 86 133 3850
PSiRA Pretoria	+27 12 337 5600
PSiRA Johannesburg	011 331 5531 / 011 331 5537 / 010 493 4451
PSiRA Bellville	+27 21 425 2370
PSiRA Durban	+27 31 003 0559
PSiRA Mthatha	N/A
PSiRA Polokwane	+27 76 931 6421
PSiRA Nelspruit	+27 13 752 4059
PSiRA Port Elizabeth	+27 71 198 2576
PSiRA Bloemfontein	+27 51 000 0030

PSiRA Head Office (Centurion)

• Address: 420 Witch-Hazel Ave, Highveld, Centurion, 0157, South Africa

PSiRA Pretoria

• Address: 541 Madiba St, Arcadia, Pretoria, 0003, South Africa

PSiRA Bellville

• Address: Vredenberg, Cape Town, 7530, South Africa

PSiRA Durban

• Address: and, city view shopping centre, kolling street, Umgeni Rd, Greyville, Durban, 4001, South Africa

PSiRA Mthatha

PSiRA Polokwane

• Address: 80 Hans Van Rensburg St, Polokwane Central, Polokwane, 0700, South Africa

PSiRA Nelspruit

• Address: 7 Bell St, Mbombela Central, Mbombela, 1201, South Africa

PSiRA Gqeberha (Port Elizabeth)

• Address: Pier 14 Shopping Centre, 444 Govan Mbeki St, North End, Gqeberha, 6000, South Africa

PSiRA Bloemfontein

• Address: 53 St Andrew St, Bloemfontein Central, Bloemfontein, 9301, South Africa

To save time and ensure your request is handled quickly, prepare the necessary information before contacting or visiting a PSiRA office.

• Keep your South African ID or passport ready for identity verification.
• Have your PSiRA registration number or reference number available if you’re following up on an existing application.
• Bring supporting documents, such as proof of payment, registration forms, or appointment confirmation, if required.
• Call or visit during official business hours to avoid unnecessary delays.
• Write down your questions in advance so you don’t forget important details during the call or visit.
• Check that your contact details are up to date, including your phone number and email address, in case PSiRA needs to reach you.
• Arrive early for branch appointments and keep copies of any receipts, emails, or documents for future reference.

PSiRA contact services make it easier for security officers, employers, and businesses to access official assistance for registration, renewals, appointments, complaints, and compliance matters. Before contacting a branch, prepare your documents and verify office hours to avoid delays. Using PSiRA’s official phone numbers, email addresses, and branch offices ensures accurate information, faster service, and secure support for all your security industry needs.